Track Your Order
We want to make it easy for you to know exactly where your order is. Once your order has been shipped, you will receive a shipping confirmation email containing your unique tracking number and a direct link to track your package.
How to Track Your Order:
Find Your Tracking Number: Locate the shipment confirmation email we sent you.
Use the Direct Link: Click the tracking link provided in the email for the most convenient access.
Manual Tracking (Alternative): You can also copy your tracking number and visit the respective carrier’s website to paste it into their tracking tool.
Major Carrier Tracking Websites:
DHL: [www.dhl.com]
FedEx: [www.fedex.com]
UPS: [www.ups.com]
TNT: [www.tnt.com]
USPS: [www.usps.com]
China Post / EMS: [www.ems.com.cn]
Others: https://www.17track.net/en
Tracking Information Update Timeline:
Please note that there is a normal delay between an order being shipped and the tracking information appearing online.
Express Shipping (e.g., DHL, FedEx, UPS):
Tracking information is typically updated and available on the carrier’s website on the same day after we dispatch your order.
Air Freight & Sea Freight:
For air and sea shipments, tracking information may take 1 to 3 business days to become active and show the initial status (e.g., “Shipment Information Received”).
Updates may be less frequent until the shipment arrives at the destination port or airport.
Need Help?
If your tracking number is not working after 3 business days, or if the status does not update for an extended period, please don’t hesitate to [Contact Us] with your order number, and we will investigate it for you immediately.